topic Re: Fail payment in Tech Support

Fail payment

Islam — Mon, 13 Feb 2023 20:51:22 GMT

I paid with the card and came out a mistake, but the money was written off. Also tried with the second and there was a mistake, but the money was written off. What to do?

Re: Fail payment

madasaf1sh — Mon, 13 Feb 2023 20:54:18 GMT

@Islam

How do you mean written off??

If you mean it is pending, then you need to contact your bank, and allow 24hours to 7 days for your bank to put it back into your account.

O2 do not have your money on this case.

Re: Fail payment

Islam — Mon, 13 Feb 2023 20:58:48 GMT

yes. i have in two cards -17.5 pounds, but my traffic not activated. okay i will call. Thx

Re: Fail payment

MI5 — Mon, 13 Feb 2023 21:16:06 GMT

@Islam

Are they UK bank cards as O2 only accept payments from UK banks.

Other ways to top up here