topic Re: Oneplus 5T in Tech Support

Oneplus 5T

MW21 — Mon, 23 Jan 2023 19:38:46 GMT

Hi there

I havd my old oneplus 5T which I dropped and the screen broke. I can't access my photos .. yes, stupid, should have saved to cloud... is there any way I can access the photos ..ever.. ? Any help appreciated !

Re: Oneplus 5T

madasaf1sh — Mon, 23 Jan 2023 20:57:11 GMT

@MW21

You can plug it into a computer, and hope it allows you access to the onboard storage...

You need to select use as a disk drive option or the Photos option that pops up on the screen, of the laptop / desktop

Re: Oneplus 5T

MI5 — Mon, 23 Jan 2023 20:52:13 GMT

@MW21

If your screen is broken and unresponsive you won't be able to select any options when you connect, but all your photos should be backed up to Google photos.

If you login here you may find them https://photos.google.com/login

Re: Oneplus 5T

Martin-O2 — Tue, 24 Jan 2023 15:38:42 GMT

@MW21 did you have any joy recovering your photos?

Re: Oneplus 5T

MW21 — Wed, 25 Jan 2023 09:38:37 GMT

Thank you..will give it another try as I get the message that it needs a driver for the Oneplus.. maybe it is more broken than I thought !

Re: Oneplus 5T

Martin-O2 — Mon, 30 Jan 2023 15:41:52 GMT

Keep us posted @MW21!