Call Forwarding won’t switch off

RuffTic — Mon, 30 Jan 2023 13:59:24 GMT

I’ve just returned from a work trip and I set Call Forwarding on my iPhone12 to my work phone. However, now I’m back it will not let me cancel it. If I go to Call Forwarding it appears as if it is switched off, if I try ##002# (with WiFi calling off) I get System Erasure Failed for all. I’ve tried Reset all Settings, removing and replacing the SIM and of course then good old turn off/turn on.

Any other suggestions? O2 support on 202 have gone AWOL and won’t answer the phone and I really need to cancel this forwarding. TIA

Re: Call Forwarding won’t switch off

MI5 — Mon, 30 Jan 2023 15:18:58 GMT

@RuffTic

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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Call Forwarding won’t switch off

Re: Call Forwarding won’t switch off