topic Re: How long will a Number Transfer Take? in Tech Support

How long will a Number Transfer Take?

Krazyasif786 — Sat, 27 Nov 2021 12:12:30 GMT

I am moving from Virgin Media to O2 Mobile and want to keep my mobile number with Virgin Media.

I understand it takes 1 working day for the transfer to happen. I have received the new O2 sim but not put it in my phone yet as its a weekend and I need to use my old number.

Question is how long will a transfer take If I do it either on a Saturday or Sunday? I already gave the PUK code during the order stage.

Or is it worth waiting until Monday and then doing it?

Re: How long will a Number Transfer Take?

madasaf1sh — Sat, 27 Nov 2021 12:15:50 GMT

@Krazyasif786

If you provide your PAC code anytime after Thursday Evening, the earliest the port can happen is Tuesday, and will only happen once your new sim is active.

So you can request it now and barring any issues then it will happen Tuesday, you will only know once o2 confirm by text the switch date.

Re: How long will a Number Transfer Take?

MI5 — Sat, 27 Nov 2021 12:16:46 GMT

@Krazyasif786

Wait until Monday as nothing will happen until then.

It should then transfer on Tuesday or Wednesday

Re: How long will a Number Transfer Take?

Deanio135 — Thu, 26 Jan 2023 19:17:22 GMT

Exactly the same issue moving from Three to O2. I put my new O2 sim in and activated it. I then received various messages on the iPhone asking if I wanted to add/replace my old number with the temporary O2 one. I said “no” to each of those and, incredibly, my phone then started to work immediately as normal on my old number without having to wait a day (as I thought) for the number to be ported over from Three. I’m impressed.

Re: How long will a Number Transfer Take?

Bambino — Thu, 26 Jan 2023 19:26:40 GMT

A lot of people have been having porting problems of late @Deanio135, so consider yourself very lucky.

Re: How long will a Number Transfer Take?

Deanio135 — Sat, 18 Feb 2023 09:59:59 GMT

Yes! I spoke too soon. A couple of friends are experiencing absurd delays in porting their old numbers to O2 under identical circumstances as me. When customer services people lie about when it will be sorted you begin to lose faith in the organisation sadly.