topic Re: Can't call or receive call in Tech Support

Can't call or receive call

Cripple — Thu, 12 Jan 2023 09:55:59 GMT

Still no network signal can't receive or call out told it should be good as no problems in area told to reset phone did it told to turn off device did it told to change device I bought new phone still no signal they said we're get a tech person to call me this is December I said how no network signal they said I do according to there side still awaiting there call still no network un less I go to attic or go into town and still no help from O2 I'm in a wheelchair so attic is out of the question suffer from bad pain in cold weather sitting in town on is out of the question to obviously O2 don't want customers as still no coverage I asked do they supply a booster no are they updating the network no my signal is working even though it doesn't and hasn't for well over a year

Re: Can't call or receive call

Cleoriff — Thu, 12 Jan 2023 10:08:30 GMT

@Cripple

Check these guides to see if they hhelp and

Also download the My Network app https://www.o2.co.uk/apps/my-network you can report issues, If no improvement, you may need to change networks.

Re: Can't call or receive call

Cripple — Thu, 12 Jan 2023 10:17:56 GMT

I will try this after 20 yes with this network the whole family use it in this house would have thought they would try to sort the issue thanks I'll download your link you set

Re: Can't call or receive call

Enlli — Thu, 12 Jan 2023 11:10:21 GMT

Have you considered enabling WiFi Calling. That will allow you to make calls via your broadband connection?