topic Re: Apple Watch Ultra - Code 90 Error in Tech Support

Apple Watch Ultra - Code 90 Error

Cbnycldn — Tue, 10 Jan 2023 18:10:16 GMT

Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phone) and the option to toggle on and off data was gone.

I then went into the watch app on my iPhone 13 Pro and it showed the o2 data service for the watch as inactive - and once you clicked it (hoping to reactivate) the only option was to delete it.

I did just that and then tried to

add the data service back again and went through the prompts and just at the point of it being added it halts and I get error code 90.

Please can you advise on how to get data back!

Re: Apple Watch Ultra - Code 90 Error

Cbnycldn — Tue, 10 Jan 2023 18:27:17 GMT

@O2Georgina hear you may be able to help?

Re: Apple Watch Ultra - Code 90 Error

O2Georgina — Tue, 10 Jan 2023 18:32:44 GMT

@Cbnycldn I will send you a private message

Re: Apple Watch Ultra - Code 90 Error

Grenadine_73 — Tue, 10 Jan 2023 19:08:51 GMT

Am having the same issue with this error code 90

thr airtime data lost on my watch and I can get it back

please help

Re: Apple Watch Ultra - Code 90 Error

Grenadine_73 — Tue, 10 Jan 2023 19:10:10 GMT

I can’t get the air time data back on my watch

Re: Apple Watch Ultra - Code 90 Error

HACKRCHILD — Tue, 10 Jan 2023 22:37:18 GMT

Hi I have the same error. Data plan stopped working and I now cannot re add it. Keep getting error code 90. Apple Watch ultra.

Re: Apple Watch Ultra - Code 90 Error

KarlP — Tue, 10 Jan 2023 23:03:57 GMT

Hi, I am having exactly the same error code 90 message with my Apple watch Ultra and cannot connect to sim.

Can you assist @O2Georgina

Thanks

Re: Apple Watch Ultra - Code 90 Error

think — Wed, 11 Jan 2023 07:04:55 GMT

This is EXACTLY my issue. Sim worked fine for a week and yesterday it went down. Tried to reinstall exactly as you did .. and got exactly your results.

HELP !!

Re: Apple Watch Ultra - Code 90 Error

gmarkj — Wed, 11 Jan 2023 08:31:40 GMT

Quite a few people here needing some support @O2Ryan

Can you see if you can help @Grenadine_73 @HACKRCHILD @think and @KarlP ?

Re: Apple Watch Ultra - Code 90 Error

Amo315 — Wed, 11 Jan 2023 08:33:58 GMT

Can i get an assistant I have the same issue

thanks

Re: Apple Watch Ultra - Code 90 Error

O2Ryan — Wed, 11 Jan 2023 08:40:35 GMT

Thanks for the tag ill send a private message over to them now.

Re: Apple Watch Ultra - Code 90 Error

Lynski83 — Wed, 11 Jan 2023 10:41:45 GMT

I have the same issue on my Apple Watch Ultra with code 90. Called O2 who have sent my issue on to the technical dept who should call me within 5 days. They said they've had a few people with Ultra's complain of code 90.

Re: Apple Watch Ultra - Code 90 Error

michaeldtaylor — Wed, 11 Jan 2023 15:38:52 GMT

Same issue on Apple Watch 7 and iPhone 14 Pro Max.

Re: Apple Watch Ultra - Code 90 Error

Lynski83 — Wed, 11 Jan 2023 16:50:45 GMT

Mine is working again now 👌🏻