topic Apple Watch Series 8 error 90 in Tech Support

Apple Watch Series 8 error 90

Emile — Tue, 10 Jan 2023 14:45:45 GMT

I recently swapped to O2 to have my Apple Watch set up with Cellular but every time I try to set up Mobile Service I’m asked to add the plan for £5 and I always get the error code 90 pop up after selecting the plan. I’ve tried phoning O2 and been in shop but have had no success with this so far. Has anyone found a solution??? Very frustrating as I specifically swapped service for this very specifically.

Re: Apple Watch Series 8 error 90

Enlli — Tue, 10 Jan 2023 14:52:18 GMT

Third code 90 today

I'll ask an advisor to take a look at your account and message you here

@O2Georgina can you help @Emile

Re: Apple Watch Series 8 error 90

O2Georgina — Tue, 10 Jan 2023 15:16:01 GMT

Thanks for that tag @Enlli

@Emile I will send you a private message soon

Re: Apple Watch Series 8 error 90

HACKRCHILD — Tue, 10 Jan 2023 22:38:40 GMT

Hi please can you help me too! Exact same error, Apple Watch ultra.

Re: Apple Watch Series 8 error 90

jonsie — Tue, 10 Jan 2023 22:43:38 GMT

This issue must be happening to literally thousands of customers

Probably half of all posts we see on here!

Re: Apple Watch Series 8 error 90

Steve-W — Tue, 14 Feb 2023 20:54:26 GMT

Come on O2. Is it really beyond your capabilities to get to the bottom of this problem with mobile data setup on the Apple Watch that’s affecting so many people and yet you seem no further to resolving after weeks and weeks!

Re: Apple Watch Series 8 error 90

Mandy19 — Mon, 20 Feb 2023 09:43:10 GMT

Can you help me too? I have this problem and cannot get through to anyone on the phone...

Re: Apple Watch Series 8 error 90

Cleoriff — Mon, 20 Feb 2023 09:47:01 GMT

@Mandy19

I'll tag @O2Sarah- to see if she can help you....and add to her long list of Monday morning jobs 😂

Re: Apple Watch Series 8 error 90

Mandy19 — Mon, 20 Feb 2023 09:49:04 GMT

Emile, did you ever get a response to this? I am having the same issues... Thanks.

Re: Apple Watch Series 8 error 90

O2Sarah- — Mon, 20 Feb 2023 10:01:47 GMT

Thanks again @Cleoriff. Keeping me busy this morning 😊

@Mandy19 I will send you a private message so we ca check your account.