https://community.o2.co.uk/t5/Tech-Support/No-O2-connection-after-mast-removed/m-p/1595059#M28691 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5056333">@V1</a>&nbsp;</P><P>It can take months, even years to replace a mast.</P><P>A new location needs to be found and planning permission required, etc,</P><P>Your best course of action would be to go through complaints and request a release from your contract.</P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">https://www.o2.co.uk/how-to-complain</A></P> Fri, 06 Jan 2023 08:04:11 GMT MI5 2023-01-06T08:04:11Z https://community.o2.co.uk/t5/Tech-Support/No-O2-connection-after-mast-removed/m-p/1595028#M28687 <P>I had O2 4G connection for years. The mast has been taken down now and I have no 02 connection on my phone. I was credited last month and told it will be ok as they are searching a mast placement, but no mast and no signal of any kind. I have to use my broadband provider as I have no O2 connection</P> Thu, 05 Jan 2023 23:31:45 GMT https://community.o2.co.uk/t5/Tech-Support/No-O2-connection-after-mast-removed/m-p/1595028#M28687 V1 2023-01-05T23:31:45Z https://community.o2.co.uk/t5/Tech-Support/No-O2-connection-after-mast-removed/m-p/1595059#M28691 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5056333">@V1</a>&nbsp;</P><P>It can take months, even years to replace a mast.</P><P>A new location needs to be found and planning permission required, etc,</P><P>Your best course of action would be to go through complaints and request a release from your contract.</P><P><A href="https://www.o2.co.uk/how-to-complain" target="_blank">https://www.o2.co.uk/how-to-complain</A></P> Fri, 06 Jan 2023 08:04:11 GMT https://community.o2.co.uk/t5/Tech-Support/No-O2-connection-after-mast-removed/m-p/1595059#M28691 MI5 2023-01-06T08:04:11Z