topic Re: Mast not working as it should in Tech Support

Mast not working as it should

derek43 — Mon, 19 Dec 2022 10:59:24 GMT

Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.

When will it be fixed.

Thanks

Re: Mast not working as it should

MI5 — Mon, 19 Dec 2022 11:05:36 GMT

@derek43

No one will know that and O2 never give out guesses.

Keep checking here for updates O2 Service Status

Re: Mast not working as it should

Enlli — Mon, 19 Dec 2022 11:07:33 GMT

We are all customers here as this is a customer lead forum so we can't say

O2 never issue such information as repairs of masts can be held up for many reasons.

With regards to phone reception at home you should be able to use WiFi Calling

Re: Mast not working as it should

derek43 — Mon, 19 Dec 2022 13:01:33 GMT

It was a long shot to try the forum, as you say O2 never give out any info.