Iwatch data

Norniron — Fri, 16 Dec 2022 19:53:34 GMT

I have been and apple and o2 customer for 10 years+.
I was on business contract and bought a cellular iwatch 6 months ago.
data would not connect. I spent endless hours/days talking to o2 support and even spent 3 hours in o2 shop.
dofferent stories from everyone as to why it wouldn’t connect.
I followed their advice including:

set up new consumer account (at my own expense - work was paying for business account)

changed to e sim

waited for month for account to settle

rest phone and watch endless times

etc etc etc

they finally told me it was because I had not had a consumer account before so credit was not good. I frontloaded £100 credit - still no connection.
they said wait 6 months and all will be fine. 6 months now passed and still no connection.
a total shambles and watch is next to useless

Re: Iwatch data

pgn — Sat, 17 Dec 2022 13:11:40 GMT

Tagging @O2Jonathan, an O2 Advisor on the Forum - if he is free now, expect a PM from him looking for more info shortly, @Norniron. Good luck!

Re: Iwatch data

O2Jonathan — Sat, 17 Dec 2022 13:25:59 GMT

thank you for tagging me @pgn I have sent you a private message @Norniron.

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Iwatch data

Re: Iwatch data

Re: Iwatch data