topic Re: Apple Watch SE - error code 14 in Tech Support

Apple Watch SE - error code 14

kfay — Fri, 02 Dec 2022 17:19:35 GMT

Hi,

I'm trying in vain to connect my watch to my cellular connection and keep hitting a brick wall with the error 14 message. I have spent many hours on calls to o2 and in-store yet still no help. I've been told it's been reset many times, have waited the suggested 24 hours yet still no luck. I'm loosing the will to live at the moment. I've waited two days for a Tech Guru to call, and when one did I wasn't in a position to take the call. He said he'd call back at a specific time this afternoon and after waiting by the phone for 90mins (more time wasted) there's been no call.

Please please please can someone put me out of my misery and sort this problem once and for all?

Re: Apple Watch SE - error code 14

MI5 — Fri, 02 Dec 2022 17:23:29 GMT

@O2Emma @O2Georgina ?

Re: Apple Watch SE - error code 14

O2Georgina — Fri, 02 Dec 2022 17:30:27 GMT

Thanke for the tag @MI5

@kfay I will send you a private message now

Re: Apple Watch SE - error code 14

O2Emma — Fri, 02 Dec 2022 17:35:16 GMT

Hi @MI5 I will pick this up thanks.

Re: Apple Watch SE - error code 14

O2Emma — Fri, 02 Dec 2022 17:36:51 GMT

Hi @kfay I will send you a private message to look into it for you.