https://community.o2.co.uk/t5/Tech-Support/Chat/m-p/1587475#M27450 <P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</P> Mon, 28 Nov 2022 12:29:28 GMT jonsie 2022-11-28T12:29:28Z https://community.o2.co.uk/t5/Tech-Support/Chat/m-p/1587474#M27449 <P>How can I connect to live expert on the chat, but not virtually assistant?</P> Mon, 28 Nov 2022 12:28:23 GMT https://community.o2.co.uk/t5/Tech-Support/Chat/m-p/1587474#M27449 ArekSlupski 2022-11-28T12:28:23Z https://community.o2.co.uk/t5/Tech-Support/Chat/m-p/1587475#M27450 <P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</P> Mon, 28 Nov 2022 12:29:28 GMT https://community.o2.co.uk/t5/Tech-Support/Chat/m-p/1587475#M27450 jonsie 2022-11-28T12:29:28Z