topic Re: Activate short code messaging in Tech Support

Activate short code messaging

Coffeekid — Fri, 11 Nov 2022 10:12:27 GMT

I am getting the following message on my android phone: can't reply to this short code

Can you help

Thanks Bob

MI5 — Fri, 11 Nov 2022 10:25:55 GMT

There are some numbers that cannot be replied to.

Is this just one number you are having an issue with or all shortcodes?

Coffeekid — Fri, 11 Nov 2022 10:31:07 GMT

Hello,,,,,,,,,,,,,,,,,

All short codes on my android phone but no problems on my Apple iphone

Bob

MI5 — Fri, 11 Nov 2022 10:33:34 GMT

You may have triggered a setting in the message app which prevents sending to shortcodes.

Look for premium message services and see if you've blocked them.

Coffeekid — Fri, 11 Nov 2022 10:53:06 GMT

Hi...............It is set at 'Always allow'

MI5 — Fri, 11 Nov 2022 10:56:46 GMT

Must be a spend cap on your account then.

Coffeekid — Fri, 11 Nov 2022 11:15:45 GMT

Thank, will contact customer services

Bob

MI5 — Fri, 11 Nov 2022 12:37:06 GMT

Welcome