topic Apple Watch Ultra in Tech Support

Apple Watch Ultra

Gavinredrum — Sun, 30 Oct 2022 18:50:18 GMT

I bought an Apple Watch Ultra directly from apple. I followed the O2 directions on setting up the cellular data, however the ESIM has been stuck on activating for 4 days. I have contacted Customer Services but keep getting the run around. They keep asking me if I have set the Watch up as described on the O2 website and suggest reading the how to And FAQ sections. Please help!!!

Re: Apple Watch Ultra

MI5 — Sun, 30 Oct 2022 19:03:13 GMT

@Gavinredrum

I'll ask @O2Lisa or @O2Georgina to help in the morning.

Re: Apple Watch Ultra

Gavinredrum — Sun, 30 Oct 2022 19:15:34 GMT

Thanks @MI5

Re: Apple Watch Ultra

O2Georgina — Mon, 31 Oct 2022 07:59:31 GMT

Thanks for the tag @MI5

@Gavinredrum I will send you a private message now