topic Re: Fix your mast in Tech Support

Fix your mast

Anonymous — Tue, 20 Sep 2022 15:26:41 GMT

I’m with giffgaff had signal issues for nearly 2 months, it’s says on o2 down detector a mast is down in durham when will this be fixed?

Re: Fix your mast

MI5 — Tue, 20 Sep 2022 16:29:31 GMT

It’s anyone’s guess.
O2 never specify timescales and there’s any number of reasons why repairs can take a long time.

Re: Fix your mast

Enlli — Tue, 20 Sep 2022 16:31:01 GMT

We are all customers here so we have no idea.

O2 never give firm dates for the fixing of a mast as there are too many variables ranging from getting site access to receiving spares. The latter is a big issue at the moment due to the world wide shortage of chips.

Check https://status.o2.co.uk/ and log the fault there.