topic Re: Missing 4G Samsung Galaxy S21 in Tech Support

Missing 4G Samsung Galaxy S21

Steve_Nick — Tue, 13 Sep 2022 14:41:30 GMT

Could anyone help with a network issue I am having

I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy town

Network check says network is good, although there was a fult for a few months, which I have been told has been rectified (it hasnt)

On the settings, mobile networks/mode, I have 5G/LTE/3G/2G. I dont have an option of 4G. I am wondering if this is the issue, should there be a 4G option?

My phone is the Galaxy S21, many thanks

Re: Missing 4G Samsung Galaxy S21

Enlli — Tue, 13 Sep 2022 15:20:06 GMT

Some Samsung phones say 4G others LTE. In this case they are the same thing.

May be worth looking at these guides.

Re: Missing 4G Samsung Galaxy S21

Steve_Nick — Tue, 13 Sep 2022 15:46:19 GMT

Thanks, ive tried all that in the past.

I will pop into my local O2 shop and speak to them, maybe its a SIM faut

Re: Missing 4G Samsung Galaxy S21

Enlli — Tue, 13 Sep 2022 16:14:00 GMT

@Steve_Nick wrote:
Thanks, ive tried all that in the past.
I will pop into my local O2 shop and speak to them, maybe its a SIM faut

Definitely worth trying