topic iphone 13 pro max - screen turning pink/pink pixelated/having to reboot - why? in Tech Support

iphone 13 pro max - screen turning pink/pink pixelated/having to reboot - why?

ali_son — Thu, 18 Aug 2022 10:40:18 GMT

disappoint4ed that after having upgraded, iphone 13 pro max major issues. screen turns pink/freezes/ switches itself off. absolute pain, can anyone say why this is happening and what can i do to fix. Have seen online that there is a software issue (Apple response) but doesnt say what to do.

Would appreciate tips on how to fix and why this is happening?

Re: iphone 13 pro max - screen turning pink/pink pixelated/having to reboot - why?

MI5 — Thu, 18 Aug 2022 11:02:16 GMT

@ali_son

Fastest way to resolve would be Apple https://www.apple.com/uk/retail/geniusbar/

Re: iphone 13 pro max - screen turning pink/pink pixelated/having to reboot - why?

Cleoriff — Thu, 18 Aug 2022 11:04:43 GMT

@ali_son

You should contact the sales team as they can help you with that – message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255.

It will probably have to go to be checked,

If you have had it less than 2weeks you can send it back, https://www.o2.co.uk/help/device-and-sim-support/returning-your-device