topic Re: Apple watch in Tech Support

Apple watch

Anon8 — Tue, 09 Aug 2022 14:26:28 GMT

Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas?

they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iPhone is uptodate with updates. Customer services and the O2 shop are clueless and no help

Re: Apple watch

Anon8 — Tue, 09 Aug 2022 14:54:44 GMT

@O2Lisa can you help please?

Re: Apple watch

O2Lisa — Tue, 09 Aug 2022 16:03:11 GMT

Hi @Anon8, course I can.

I'll message you privately and look in to this for you 😊

Re: Apple watch

AL9 — Tue, 16 Aug 2022 20:08:39 GMT

Hi O2Lisa,

I have the same error 14 connecting my apple watch to O2. Could you give me advice how to solve it?

Thank you very much in advance:)

Re: Apple watch

MI5 — Tue, 16 Aug 2022 20:43:37 GMT

@AL9 wrote:
Hi O2Lisa,
I have the same error 14 connecting my apple watch to O2. Could you give me advice how to solve it?
Thank you very much in advance:)

@O2Lisa

Re: Apple watch

O2Lisa — Wed, 17 Aug 2022 06:45:56 GMT

Morning all, thanks for the tag @MI5.

@AL9 I'll message you privately and look in to this for you.