topic Re: Network Signal in Tech Support

Network Signal

J_G07 — Sat, 13 Aug 2022 07:26:36 GMT

Hello,

i have checked the network signal on My02 and it is showing that the signal is strong in my area but my phone only has 1 bar of signal and am unable to recieve phone calls due to lack of network signal

Re: Network Signal

madasaf1sh — Sat, 13 Aug 2022 07:29:50 GMT

@J_G07

The coverage checker is a best guess based on optimal network conditions, and it could be your house is blocking the radio waves (the laws of physics)

You can always use WiFi Calling using your home broadband..

Re: Network Signal

Cleoriff — Sat, 13 Aug 2022 07:34:14 GMT

Hi @J_G07

Check these two guides and

Also download the My Network app, where you can report issues

https://www.o2.co.uk/apps/my-network

You could also contact O2

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.