Frustrated with O2

PaulineGevaux — Mon, 25 Jul 2022 18:49:46 GMT

So I had my phone stolen with my long standing number. Spoke to customer services who said the could put a block on it and that I could have a new phone and new sim with same number. For a week now I have been trying to get service. Today I went into O2 who managed to change Sim and register service (I got an email to say it had been done), I STILL have no service.....this is now doing my head in....any suggestions?

Re: Frustrated with O2

madasaf1sh — Mon, 25 Jul 2022 20:08:08 GMT

@PaulineGevaux

It can take upto 24hours for a sim swap to be done.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or call 0344 809 0202

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Frustrated with O2

Re: Frustrated with O2