topic Keeping my Phone Number in Tech Support

Keeping my Phone Number

Roger2 — Mon, 11 Jul 2022 08:59:35 GMT

When I signed up to 02 (5 days ago) I requested to keep my number, however the number hasnt changed yet.

Also I have requested again today and it says "something went wrong"

Please can you support this request

Re: Keeping my Phone Number

MI5 — Mon, 11 Jul 2022 09:42:42 GMT

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Keeping my Phone Number

MiTZZZ666 — Mon, 11 Jul 2022 18:26:16 GMT

I am in a similar situation. I ported my number from Lebara UK and its half ported. I can send messages and make calls but cannot receive calls or SMS. Complete mess, I heard there is a porting team that deals with issues like these.