topic Re: Can’t get 02 network am in Spain in Tech Support

Can’t get 02 network am in Spain

Spain1 — Fri, 17 Jun 2022 16:47:27 GMT

Add email saying can use my phone same as in England but can’t get 02 network can you help plz c

Re: Can’t get 02 network am in Spain

MI5 — Fri, 17 Jun 2022 17:02:23 GMT

Some things to try:

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Re: Can’t get 02 network am in Spain

madasaf1sh — Fri, 17 Jun 2022 17:31:54 GMT

@Spain1

You need to look for a network these will be named:

Movistar

Vodafone ES

Yoigo

Orange ES

Whilst roaming the only countries you will o2 is Germany, and Czech Republic, Slovakia.

Re: Can’t get 02 network am in Spain

MI5 — Fri, 17 Jun 2022 17:53:54 GMT

Just try all the networks that come up on the manual search list @Spain1

Some will work better than others.

Movistar is the normal one to use but others have reported problems with it recently.

Re: Can’t get 02 network am in Spain

RafaC — Mon, 20 Jun 2022 13:27:57 GMT

Hey @Spain1 were you able to sort it out?