topic Re: No or very little signal in Tech Support

No or very little signal

Gingerbread — Fri, 10 Jun 2022 10:46:42 GMT

I check daily it says an engineer probably knows about it ha! This has been going on for months now! But nothing has been done. Now 02 is saying do I want more data as I’m constantly on 4g all the time!! Fed up is not the word!! If I go out I have better signal it’s ridiculous.

Re: No or very little signal

MI5 — Fri, 10 Jun 2022 10:55:19 GMT

Surely if you are using a lot of 4g data it's working fine?

Indoors can limit the signal due to building construction though.

Guide here

Re: No or very little signal

Cleoriff — Fri, 10 Jun 2022 10:57:37 GMT

Most annoying @Gingerbread

Have you downloaded the My Network app? You can report issues and get feedback. https://www.o2.co.uk/apps/my-network

If you speak to O2, you may be offered something as a gesture of goodwill

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Re: No or very little signal

Enlli — Fri, 10 Jun 2022 11:00:16 GMT

For reference with me EE reporting problems for 2 years, Three for the last 4 months and O2 last 3 weeks.

EE because they have been forced to decommission a mast and Three and O2 as there is prep work for 5G