topic Re: dropping calls in Tech Support

dropping calls

Gripper — Wed, 08 Jun 2022 09:59:06 GMT

I had an old Samsung S7 which started dropping calls about two weeks ago. This could be ten minutes into a call of ten seconds. People the other end could here me but I could not hear them.

I had a new sim card fitted by the 02 shop and the problem continued.

Yesterday I bought a new Galaxy A53 with another new sim and this morning the csalls are dropping again.

This happens at work, at home and out asnd about.

Re: dropping calls

pgn — Wed, 08 Jun 2022 21:59:09 GMT

I was going to suggest the Samsung troubleshooter: https://www.samsung.com/us/support/troubleshooting/TSG01001240/ or to exchange your SIM, but your query shows you have same issues with a new phone and new SIM.

Is your signal good in those places, @Gripper? O2's mobile app, My Network, can keep an eye on things for you and report to you and to O2 if you live or work in an O2 deadspot: https://www.o2.co.uk/apps/my-network

Odd one, right enough!