topic Re: Using my phone in Spain in Tech Support

Using my phone in Spain

Paul861 — Tue, 07 Jun 2022 23:28:56 GMT

Just arrived in Spain and my data not working. Data roaming is turned on… any idea how to resolve this. Thanks

Re: Using my phone in Spain

Bambino — Tue, 07 Jun 2022 23:37:11 GMT

Your data roaming may not be enabled. You'll have to speak to customer service in the morning. You can call free from your phone on +44 7860 980 202 or message via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: Using my phone in Spain

MI5 — Wed, 08 Jun 2022 07:05:47 GMT

@Paul861

What phone are you using?

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

Re: Using my phone in Spain

lewys-gp — Thu, 09 Jun 2022 09:44:56 GMT

Let us know how you get on and what solves the issue for you, @Paul861. I hope you enjoy Spain 🤗.