topic Re: IMessage activation issue in Tech Support

IMessage activation issue

Jamflem — Tue, 24 May 2022 18:13:11 GMT

Hi, My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

Re: IMessage activation issue

madasaf1sh — Tue, 24 May 2022 18:24:12 GMT

@Jamflem

Have you changed the mobile number in the settings from the o2 temporary number at all?

You may also need to speak to Apple Support, as its an Apple Service (networks just facilitate the sending of an SMS and data traffic).

https://support.apple.com/en-gb/HT201422

Re: IMessage activation issue

MI5 — Tue, 24 May 2022 18:58:29 GMT

@Jamflem

Settings >Phone >My Number.

Edit, save and reboot phone.