topic Phone not calling out in Tech Support

Phone not calling out

Evans — Mon, 16 May 2022 15:38:48 GMT

Got a new phone but it says no network?

Re: Phone not calling out

Bambino — Mon, 16 May 2022 15:47:44 GMT

@Evans You can put your old sim in your new phone or you can do a sim swap, if O2 sent you a new sim with the phone: SIM Swap: a mini guide (incl eSim) - O2 Community

Re: Phone not calling out

pgn — Mon, 16 May 2022 15:49:36 GMT

Contact O2 via Social Media, links below this post, and ask if your phone was sent with a shipping or IMEI Bar in-place (common these days in high-end handsets). They should be able to get you up and running - good luck, @Evans.