https://community.o2.co.uk/t5/Tech-Support/black-screen-on-new-samsung-A33/m-p/1547760#M21255 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2053702">@Naz5</a>&nbsp;</P><P>It needs to be returned for a replacement.</P><P>If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this.</P> Fri, 06 May 2022 17:56:09 GMT MI5 2022-05-06T17:56:09Z https://community.o2.co.uk/t5/Tech-Support/black-screen-on-new-samsung-A33/m-p/1547756#M21252 <P>I got my new phone today but it has gone black on the screen and it wont turn on. The battery is fully charged now am confused and not sure as to what to do</P> Fri, 06 May 2022 17:36:36 GMT https://community.o2.co.uk/t5/Tech-Support/black-screen-on-new-samsung-A33/m-p/1547756#M21252 Naz5 2022-05-06T17:36:36Z https://community.o2.co.uk/t5/Tech-Support/black-screen-on-new-samsung-A33/m-p/1547760#M21255 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2053702">@Naz5</a>&nbsp;</P><P>It needs to be returned for a replacement.</P><P>If you message O2 on Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) , they should be able to help you with this.</P> Fri, 06 May 2022 17:56:09 GMT https://community.o2.co.uk/t5/Tech-Support/black-screen-on-new-samsung-A33/m-p/1547760#M21255 MI5 2022-05-06T17:56:09Z