topic Re: Downloading and Printing bills in Tech Support

Downloading and Printing bills

Gordons — Tue, 12 Oct 2021 10:46:52 GMT

500 Internal Server Error

DPWIV0760W The specified path is invalid. (%s)

I keep getting this message when trying to download bills for accounts. Tried calling the o2 awful telephone number and just got cut off. No live chat available. its been this way for over a year now, ridiculous! Sometimes you just need to speak to a human

Re: Downloading and Printing bills

MI5 — Tue, 12 Oct 2021 12:26:05 GMT

@Gordons

Have you tried using a different browser to download your bills?

Re: Downloading and Printing bills

RafaC — Wed, 13 Oct 2021 14:37:30 GMT

Hey @Gordons did you manage to sort this one out?

Re: Downloading and Printing bills

JoaoCarv — Fri, 06 May 2022 16:42:41 GMT

I'm having the same problem! I can log onto My O2 to download my bill but when I then try to download my wifes bill I get the same network error message. As you say, no human being to talk to. Its frustrating!

Re: Downloading and Printing bills

madasaf1sh — Fri, 06 May 2022 17:08:49 GMT

Clear your cookies or Temp Internet files and dont use Firefox...

You can speak to an agent... its quite simple @JoaoCarv

Pick up the phone and call 202 or 0344 809 0202 or use social media; Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)