topic Re: Crackling, static noise during calls in Tech Support

Crackling, static noise during calls

Knightsy101 — Sat, 30 Apr 2022 18:37:52 GMT

When im at home n recieve calls there is constant crackling, static interference/ calls dropping out.

At first i thought it was my phone but it only happens when im at home, no where else, and only started a few month ago.

Is it possible the new bt signal boxes they have installed on my street on the telegraph poles is causing the interference??

And if so is this going to be a permanent thing, or is there a way to reduce the inteference?

Re: Crackling, static noise during calls

Bambino — Sat, 30 Apr 2022 18:40:01 GMT

@Knightsy101 It sounds like a signal issue, but it could be for any number of reasons. See if this guide helps:

Why do I have poor coverage indoors? (o2.co.uk)

Re: Crackling, static noise during calls

MI5 — Sat, 30 Apr 2022 18:50:44 GMT

@Knightsy101 wrote:
Is it possible the new bt signal boxes they have installed on my street on the telegraph poles is causing the interference??
And if so is this going to be a permanent thing, or is there a way to reduce the interference?

Those copper cables are carrying internet data to homes in your area and interfere with everything.

I see this a lot with unterminated connections, ie installs into new housing estates. Once the connections are properly terminated in homes, the noise generally dies down.