topic Re: Sim not working in Tech Support

Sim not working

Shabee19 — Thu, 14 Apr 2022 13:47:52 GMT

Hi im having a problem with my phone. Keeps telling me to insert a sim. I had the sim replaced but its still doing it. The sim works fine in another phone. Can anyone help. I am on chat with o2 but they are never answering

Re: Sim not working

Bambino — Thu, 14 Apr 2022 13:55:38 GMT

@Shabee19 What phone do you have? How old is it? If the sim works in another phone it sounds like a problem with the phone itself.

You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

Re: Sim not working

MI5 — Thu, 14 Apr 2022 16:49:46 GMT

@Shabee19

If you contact your phone manufacturer online they can usually run diagnostics over the air to check the handset.