topic Re: Not getting some verification codes in Tech Support

Not getting some verification codes

Pig-E-Wig — Mon, 28 Feb 2022 21:52:02 GMT

Hi, since moving over to o2 from sky and bringing my number, I can’t get certain verification codes, some work, some don’t. The number is correct and nothing is blocked in settings. This is causing me major issues as I can’t pass 2FA without receiving the text messages. These include bank apps, Apple Pay cards and social media accounts. Can anyone help? I’m on iPhone 11 Pro on latest iOS.

Re: Not getting some verification codes

MI5 — Mon, 28 Feb 2022 21:56:25 GMT

@Pig-E-Wig

It sometimes helps to turn off wifi before requesting a code.

Re: Not getting some verification codes

userpd — Thu, 14 Apr 2022 10:08:15 GMT

I am having an issue with receiving activation codes from Natwest for the mobile app and also for Google's 2 step verification. Texts either don't arrive at all or arrive hours later when the activation code has timed out. Other texts arrive fine. It used to work ok when I was with Virgin mobile. Anyone else had this issue or a solution?

Re: Not getting some verification codes

Debs68 — Thu, 14 Apr 2022 13:53:42 GMT

@userpd Try Disabling Auto 5G and Putting it into 4G 🙂