topic Re: My sim card is not recognised by my device anymore. in Tech Support

My sim card is not recognised by my device anymore.

Snowy63 — Sun, 13 Mar 2022 21:06:57 GMT

my mobile is saying there is no sim card when it is fitted in my device.

Re: My sim card is not recognised by my device anymore.

madasaf1sh — Sun, 13 Mar 2022 21:11:20 GMT

It is one of 2 things either the simcard reader has failed or the sim has failed.

Try your current sim card in a different phone, if it works then contact the handset manufacturer for support.

If it doesnt then If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to arrange a new sim card for you, or if you want it quicker then pop to an o2 shop with Photo ID and they can do a swap there an then for you.

Re: My sim card is not recognised by my device anymore.

MI5 — Sun, 13 Mar 2022 21:11:41 GMT

@Snowy63

Check the guide here

If you need a new sim, pop into your local O2 store with ID or contact O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

If the phone is faulty, contact a repair shop or the phone manufacturer.