https://community.o2.co.uk/t5/Tech-Support/No-network-on-my-new-phone/m-p/1529043#M18838 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4771391">@Richarddavies</a>&nbsp;Use your old sim, or if you have been sent a new 5G sim and want to use that facility you'll need to do a sim swap:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide-incl-eSim/ba-p/1060675" target="_blank">SIM Swap: a mini guide (incl eSim) - O2 Community</A></P><P>If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby and they'll do the swap for you.</P> Sat, 05 Feb 2022 19:03:33 GMT Bambino 2022-02-05T19:03:33Z https://community.o2.co.uk/t5/Tech-Support/No-network-on-my-new-phone/m-p/1529037#M18837 <P>Can’t make a call on my new iPhone 13 pro max&nbsp;</P> Sat, 05 Feb 2022 18:47:42 GMT https://community.o2.co.uk/t5/Tech-Support/No-network-on-my-new-phone/m-p/1529037#M18837 Richarddavies 2022-02-05T18:47:42Z https://community.o2.co.uk/t5/Tech-Support/No-network-on-my-new-phone/m-p/1529043#M18838 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4771391">@Richarddavies</a>&nbsp;Use your old sim, or if you have been sent a new 5G sim and want to use that facility you'll need to do a sim swap:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide-incl-eSim/ba-p/1060675" target="_blank">SIM Swap: a mini guide (incl eSim) - O2 Community</A></P><P>If you're not comfortable doing the swap yourself, call into an O2 store if you have one nearby and they'll do the swap for you.</P> Sat, 05 Feb 2022 19:03:33 GMT https://community.o2.co.uk/t5/Tech-Support/No-network-on-my-new-phone/m-p/1529043#M18838 Bambino 2022-02-05T19:03:33Z