topic Re: Delivery in Tech Support

Delivery

Ch103 — Wed, 05 Jan 2022 11:52:30 GMT

I ordered the Samsung galaxy book Pro on the 31st December, payed the upfront cost which has been debited from my account, however since then have received anything to say it has been dispatched. Tried to log on to My 02, on the Internet it works but says I don't have any items, and the app says oops your account isn't set up yet. How long am I meant to wait for? I can't even find a number to call nor can I live chat to someone. Thanks Chloe

Re: Delivery

MI5 — Wed, 05 Jan 2022 12:34:03 GMT

@Ch103

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks