https://community.o2.co.uk/t5/Tech-Support/4g-calls-turned-off/m-p/1517771#M17046 <P>Have received a message on my device saying 4g calls have been turned off. Why? I’m a doctor and need to be able to receive and make calls anywhere</P> Thu, 23 Dec 2021 06:38:33 GMT TraceyJ 2021-12-23T06:38:33Z https://community.o2.co.uk/t5/Tech-Support/4g-calls-turned-off/m-p/1517771#M17046 <P>Have received a message on my device saying 4g calls have been turned off. Why? I’m a doctor and need to be able to receive and make calls anywhere</P> Thu, 23 Dec 2021 06:38:33 GMT https://community.o2.co.uk/t5/Tech-Support/4g-calls-turned-off/m-p/1517771#M17046 TraceyJ 2021-12-23T06:38:33Z https://community.o2.co.uk/t5/Tech-Support/4g-calls-turned-off/m-p/1517775#M17047 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4726372">@TraceyJ</a>&nbsp;-&nbsp;<SPAN>Have you checked to see if there is a mast issue in your area?&nbsp;</SPAN><A href="https://status.o2.co.uk/" target="_blank" rel="nofollow noopener noreferrer">https://status.o2.co.uk/ ?</A></P><P>This is a generic message issued when work on your closest mast is ongoing. Otherwise, it is probably just a spurious message - just reboot your phone.</P><P><SPAN>If the error persists, it could be account issues, in which case you'll need to speak to customer service</SPAN><SPAN>&nbsp;<LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;may help.</SPAN></P><P><SPAN>If you cannot call from your phone, a free-fone Payment management number here - 0800 902 0217 - call around 9am.</SPAN></P><P><SPAN>Otherwise, contacts for O2 on Social Media (Twitter and Facebook, etc) are just below this message.&nbsp;</SPAN><SPAN>Good luck!</SPAN></P><P>&nbsp;</P> Thu, 23 Dec 2021 07:27:09 GMT https://community.o2.co.uk/t5/Tech-Support/4g-calls-turned-off/m-p/1517775#M17047 pgn 2021-12-23T07:27:09Z