topic Re: Quality of calls in Tech Support

Quality of calls

Query3 — Sun, 19 Dec 2021 10:04:55 GMT

When I’m on calls it starts to make me sound like I’m underwater or like a robot or squawks in the listeners ear!!!

Its random and to various different callers. It’s doesn’t always with the same person every time. Only randomly! Some days it happens more frequently than other days! It happens at various locations, like at my desk, out walking, out driving.

I use calls a lot with my working day.

Re: Quality of calls

pgn — Sun, 19 Dec 2021 10:13:07 GMT

First thing is to check you have no network issues, @Query3 - take a look at and see if any of these help. Come back here if nothing in there seems to help. Good luck!

Re: Quality of calls

TallTrees — Sun, 19 Dec 2021 11:16:09 GMT

Hi there @Query3

Could it be a phone malfunction?

Re: Quality of calls

MI5 — Sun, 19 Dec 2021 16:30:09 GMT

@Query3

I'd start with getting a new sim card and go from there.

Any O2 store will provide you with a new sim free of charge.

Re: Quality of calls

pgn — Sun, 19 Dec 2021 17:05:11 GMT

The faulty SIM check process, and how get a free replacement SIM, is all covered in the guide, @Query3 - Good luck!