topic Re: Texts arriving late in Tech Support

Texts arriving late

BillyBilly — Tue, 14 Dec 2021 08:11:38 GMT

My security code texts arrive late (unless they are from O2). Codes for NHS / Covid need to be put in within 5 minutes. These texts take 6 or more hours but O2s come within 30 seconds; how do I get these texts in time????

Re: Texts arriving late

madasaf1sh — Tue, 14 Dec 2021 08:40:45 GMT

@BillyBilly

Sounds like delay on the senders side, I see this across all 4 MNO's in the UK....

o2 use there own tooling, where are the NHS etc use a 3rd Party to send them out.

I would reach out NHSX etc

Re: Texts arriving late

MI5 — Tue, 14 Dec 2021 09:47:07 GMT

@BillyBilly

Try turning off wifi to see if they come through any quicker.