topic Buy a bolt on in Tech Support

Buy a bolt on

Abi2 — Mon, 29 Nov 2021 16:10:52 GMT

I need to buy a data bolt on but it’s not letting me do it on

my o2 app

Re: Buy a bolt on

Bs_ — Mon, 29 Nov 2021 16:29:06 GMT

It's not letting me either so I'm assuming they might have technical issues 😞

Re: Buy a bolt on

MI5 — Mon, 29 Nov 2021 17:28:08 GMT

@Abi2 @Bs_

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

Re: Buy a bolt on

Martin-O2 — Mon, 29 Nov 2021 17:37:18 GMT

Hey @Abi2, @Bs_ We've been made aware of an issue affecting some customers attempting to buy boltons, access and pay bills. A fix is in progress so please attempt to get your boltons again later.