topic Re: Forgot pin voicemail in Tech Support

Forgot pin voicemail

Carrie2 — Mon, 27 Apr 2020 17:21:45 GMT

I've forgot my pin for my voicemail and cant get talking to anyone to unlock it how do I get this problem solved I've tried the number you text reset to never received a code back

Re: Forgot pin voicemail

jonsie — Mon, 27 Apr 2020 17:34:15 GMT

Default pin is 8705

Re: Forgot pin voicemail

Cleoriff — Mon, 27 Apr 2020 17:34:53 GMT

Hi @Carrie2

This isn't O2.

Have a look in this guide and see if anything is helpful?

Re: Forgot pin voicemail

Carrie2 — Mon, 27 Apr 2020 17:38:21 GMT

Thanks I've looked through that before seems to just keep telling me I need to ring and speak to customer care but when I ring I can't get talking to anyone 😞

Re: Forgot pin voicemail

Carrie2 — Mon, 27 Apr 2020 17:39:56 GMT

I'll try this when the temporary lock goes off again

Re: Forgot pin voicemail

Cleoriff — Mon, 27 Apr 2020 17:46:24 GMT

@Carrie2

Have you tried 8705?

Re: Forgot pin voicemail

Carrie2 — Mon, 27 Apr 2020 17:47:40 GMT

Yea didn't work 😞

Re: Forgot pin voicemail

Cleoriff — Mon, 27 Apr 2020 17:50:15 GMT

@Carrie2

Then O2 need to reset it for you.

Try any numbers in this link, press ANY option.

Re: Forgot pin voicemail

Carrie2 — Mon, 27 Apr 2020 17:54:33 GMT

Thank you I'll try this

Re: Forgot pin voicemail

O2Faisal — Wed, 29 Apr 2020 09:34:11 GMT

Hi @Carrie2 The answer is in the link sent Jonsie sent however to make it easy here is the steps.

You can reset your PIN at any time, just text RESET to 802901. You'll be sent a temporary PIN, which you’ll need to change before you can listen to your messages.
You can change your PIN any time, just:

call 901
press *
choose option 4
follow the instructions for setting up a PIN.

When you set your PIN, try to choose a number that’s difficult to guess. So don’t go for repeat or consecutive numbers, or the year you were born.