topic Re: SMS converting to MMS in Tech Support

SMS converting to MMS

DiggerB — Mon, 27 Apr 2020 10:59:35 GMT

Occasionally my text messages are being converted into MMS when I send them, for which I then get charged. I’ve looked into this and I think this happens when the SMS ones are too long. How do I know what the limit is for sending SMS messages before they are converted to MMS? Is this specific to each phone or to the provider I am with? My phone (Samsung S6) does not tell me when this limit is reached.

Re: SMS converting to MMS

gmarkj — Mon, 27 Apr 2020 11:10:12 GMT

There is normally a setting in the messages app about message length.
See also the guide below:
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Re: SMS converting to MMS

Hulme224489890 — Mon, 27 Apr 2020 11:10:39 GMT

Phone insurance

Re: SMS converting to MMS

Hulme224489890 — Mon, 27 Apr 2020 11:12:58 GMT

Want to buy phone insurance

Re: SMS converting to MMS

DiggerB — Mon, 27 Apr 2020 11:23:47 GMT

Thanks for replying. I shall take a look at that article.

Re: SMS converting to MMS

Cleoriff — Mon, 27 Apr 2020 11:30:52 GMT

@Hulme224489890

If you want insurance you would be better off shopping around online. O2 insurance has to be applied by O2 and getting through to them will be nigh impossible.

Re: SMS converting to MMS

O2Faisal — Mon, 27 Apr 2020 14:32:50 GMT

https://www.o2.co.uk/help/digital-services/o2-insurance

Re: SMS converting to MMS

O2Faisal — Mon, 27 Apr 2020 14:34:34 GMT

its normally 160 characters and if your sms all of a suddend shows kb instead of a message count, thats normally a good indicator it has now changed to mms, this does vary from phone to phone though, some will flash up and say your message has now converted to mms

Re: SMS converting to MMS

DiggerB — Tue, 28 Apr 2020 10:44:39 GMT

Thanks for your reply. I've managed to find it within the 'Settings' on my phone, and have set it to alert me to when a SMS message is about to be converted to a MMS. Every day's a school day !

Re: SMS converting to MMS

DiggerB — Tue, 28 Apr 2020 10:46:19 GMT

Thanks for your information. I've managed to find it under 'Settings' on my phone, and have set it to alert me when a text message is about to be converted to a MMS one. I didn't know it was there !

Re: SMS converting to MMS

jonsie — Tue, 28 Apr 2020 12:05:03 GMT

Most phones have this option

Excellent that you found it @DiggerB

Re: SMS converting to MMS

O2Faisal — Wed, 29 Apr 2020 09:17:24 GMT

Nice one @DiggerB