https://community.o2.co.uk/t5/Tech-Support/Phone-not-provisioned-for-voice/m-p/1503758#M14239 <P>Changing from o2 to virgin ive asked to have my phone unlocked, I was told that my phone is already unlocked but when i put the virgin sim card in its says phone not provisioned for voice</P> Wed, 10 Nov 2021 18:32:03 GMT Ry30 2021-11-10T18:32:03Z https://community.o2.co.uk/t5/Tech-Support/Phone-not-provisioned-for-voice/m-p/1503758#M14239 <P>Changing from o2 to virgin ive asked to have my phone unlocked, I was told that my phone is already unlocked but when i put the virgin sim card in its says phone not provisioned for voice</P> Wed, 10 Nov 2021 18:32:03 GMT https://community.o2.co.uk/t5/Tech-Support/Phone-not-provisioned-for-voice/m-p/1503758#M14239 Ry30 2021-11-10T18:32:03Z https://community.o2.co.uk/t5/Tech-Support/Phone-not-provisioned-for-voice/m-p/1503806#M14245 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4675682">@Ry30</a>&nbsp;</P><P>O2 haven't locked phones since 2018.</P><P>If yours is locked, see guide here <LI-PRODUCT title="Guide: Unlocking an O2 phone to use a different SIM card" id="Guide003"></LI-PRODUCT>&nbsp;</P><P>Although it does sound like an issue with your Virgin sim card.</P> Wed, 10 Nov 2021 20:33:41 GMT https://community.o2.co.uk/t5/Tech-Support/Phone-not-provisioned-for-voice/m-p/1503806#M14245 MI5 2021-11-10T20:33:41Z