topic Re: Roaming in Tech Support

Roaming

Gohar — Sat, 30 Oct 2021 17:26:17 GMT

Hello

my husband is o2 customer and he is in Iran now. How to use his phone there . He cant use roaming somehow

Anonymous — Sat, 30 Oct 2021 17:32:50 GMT

Cleoriff — Sat, 30 Oct 2021 17:44:45 GMT

A few things to try

Search for another network

Contact O2 as he may have a roaming bar on his account

If he is using an iPhone change data APN to "mobile.o2.co.uk"

Anonymous — Sat, 30 Oct 2021 17:50:30 GMT

@Cleoriff Roaming is not available in Iran

Anonymous — Sat, 30 Oct 2021 17:57:32 GMT

@Gohar Hi, it doesn't look like that there are any O2 services available for Iran, probably best if he gets a local SIM for use when in Iran.

Cleoriff — Sat, 30 Oct 2021 17:59:20 GMT

@Anonymous

Anonymous — Sat, 30 Oct 2021 18:06:54 GMT

@Cleoriff I stand corrected, what a great deal - 200MB for an additional £120 - Very helpful.

Cleoriff — Sat, 30 Oct 2021 18:17:55 GMT

@Anonymous Yes pretty horrendous if you see this...

Cost per MB of using data:

Data usage

£7.20*

* O2 will automatically cap your data usage to £51.50 (50 MB) a month whilst you're abroad