topic Re: verification code in Tech Support

verification code

Leahr — Sat, 25 Sep 2021 19:40:29 GMT

hi ,

i have a phone in my basket as upgrading however i cannot continue as it says it willl send me a verification code to my mobile, however my old phone is broke hence the early upgrade, how do i contiue with purchase without code.

thanks

Re: verification code

MI5 — Sat, 25 Sep 2021 20:02:08 GMT

@Leahr

You need to borrow a phone (or use an old one) to put your sim in to get the code.

Re: verification code

Leahr — Sat, 25 Sep 2021 20:05:35 GMT

Hi,

thanks for your response, my sim does not fit my old phone, surely they must be another option to send code to my email address?

Re: verification code

MI5 — Sat, 25 Sep 2021 20:12:35 GMT

@Leahr

There isn't any other way, sorry.

Is the sim too big or too small for the old phone?

Re: verification code

Leahr — Sat, 25 Sep 2021 20:40:06 GMT

thanks