Poor coverage after moving to O2 from Tesco

Sara100 — Thu, 23 Sep 2021 20:15:16 GMT

I switched from Tesco Mobile to O2 in July looking for a better deal. I went with O2 as I know Tesco use their network and coverage had always been good with them.

Since switching signal has been poor for calls and 4G. I don't know if coincidence or not. Coverage checker is saying problem with a mast in my area, but would that cause problems for over 2 months? Really regretting moving but wondering if would now have problems with Tesco if I'd stayed with them.

Re: Poor coverage after moving to O2 from Tesco

Cleoriff — Thu, 23 Sep 2021 21:13:05 GMT

@Sara100

You would have had the same problem if you stayed with Tesco I'm afraid. O2 are working on many masts currently and won't give a timescale for fixing them. You can download the My Network app and be able to report issues and get updates.

https://www.o2.co.uk/apps/my-network

topic Poor coverage after moving to O2 from Tesco in Tech Support

Poor coverage after moving to O2 from Tesco

Re: Poor coverage after moving to O2 from Tesco