topic Re: O2 UK App won't load, Android: "not available in your country" in Tech Support

O2 UK App won't load, Android: "not available in your country"

StingWest — Mon, 13 Sep 2021 09:12:13 GMT

Hello - I'm based in the USA and travel to London constantly for work. My Android mobile is the Samsung Galaxy S20 Plus, international unlocked version, purchased directly from Samsung. It has no carrier locks.

I'm in the UK, and have an O2 SIM card installed and on a pay-as-you-go plan. When I go to the Google Play Store, and try to download the UK O2 app I get "not available in your country". Is there a direct link to download this app? Somehow the play store thinks I'm still in the US.

Thanks!

Re: O2 UK App won't load, Android: "not available in your country"

MI5 — Mon, 13 Sep 2021 10:42:01 GMT

@StingWest

You need to change the country in your phone settings.

https://support.google.com/googleplay/answer/7431675?hl=en&co=GENIE.Platform%3DAndroid

Re: O2 UK App won't load, Android: "not available in your country"

StingWest — Mon, 13 Sep 2021 11:15:07 GMT

Thanks! Only problem is that the Play Store will only allow a country to be changed once a year, so I really can't do that as I'm mainly in the US!

Re: O2 UK App won't load, Android: "not available in your country"

MI5 — Mon, 13 Sep 2021 12:36:37 GMT

@StingWest

Not the ideal solution, but you could download the .apk and sideload it.

https://www.apksum.com/app/my-o2/uk.co.o2.android.myo2