https://community.o2.co.uk/t5/Tech-Support/How-long-does-a-sim-swap-take/m-p/1486982#M10892 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2550867">@Hgmcelwee</a>&nbsp;It shouldn't take longer than 24 hours. If your old sim has lost service, turn your phone with your new sim off and back on.</P><P>Take a look at this guide:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide-incl-eSim/ba-p/1060675" target="_blank">SIM Swap: a mini guide (incl eSim) - O2 Community</A></P> Sat, 11 Sep 2021 15:41:33 GMT Bambino 2021-09-11T15:41:33Z https://community.o2.co.uk/t5/Tech-Support/How-long-does-a-sim-swap-take/m-p/1486978#M10888 <P>I upgraded my phone only last night, gone from a 4G handset to 5G was sent a new 5G sim. Was told this could take up to 24 hours as I did the sim swap via o2 app, have I done this right as I’m still without network signal&nbsp;</P> Sat, 11 Sep 2021 15:31:09 GMT https://community.o2.co.uk/t5/Tech-Support/How-long-does-a-sim-swap-take/m-p/1486978#M10888 Hgmcelwee 2021-09-11T15:31:09Z https://community.o2.co.uk/t5/Tech-Support/How-long-does-a-sim-swap-take/m-p/1486982#M10892 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2550867">@Hgmcelwee</a>&nbsp;It shouldn't take longer than 24 hours. If your old sim has lost service, turn your phone with your new sim off and back on.</P><P>Take a look at this guide:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide-incl-eSim/ba-p/1060675" target="_blank">SIM Swap: a mini guide (incl eSim) - O2 Community</A></P> Sat, 11 Sep 2021 15:41:33 GMT https://community.o2.co.uk/t5/Tech-Support/How-long-does-a-sim-swap-take/m-p/1486982#M10892 Bambino 2021-09-11T15:41:33Z