https://community.o2.co.uk/t5/Tech-Support/Damaged-Top-Up-Voucher/m-p/1484227#M10297 <P>You need to call customer service.</P><P>Call 4445 from your mobile or use <STRONG>Skype to call 0800 032 1402</STRONG></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call</STRONG></P> Wed, 01 Sep 2021 15:39:53 GMT jonsie 2021-09-01T15:39:53Z https://community.o2.co.uk/t5/Tech-Support/Damaged-Top-Up-Voucher/m-p/1484224#M10296 <P>I have a £20 O2 top up voucher but the voucher code printed on a damaged strip of a new till roll. I have all the other info as in serial numbers etc. Is there any way of retrieving the voucher code with the rest of the information? I work in a shop and printed it out and had to give the customer another top up out of my own pocket so taking it back isn’t an option.</P> Wed, 01 Sep 2021 15:31:04 GMT https://community.o2.co.uk/t5/Tech-Support/Damaged-Top-Up-Voucher/m-p/1484224#M10296 Grant079 2021-09-01T15:31:04Z https://community.o2.co.uk/t5/Tech-Support/Damaged-Top-Up-Voucher/m-p/1484227#M10297 <P>You need to call customer service.</P><P>Call 4445 from your mobile or use <STRONG>Skype to call 0800 032 1402</STRONG></P><P>All other numbers and methods of contact are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call</STRONG></P> Wed, 01 Sep 2021 15:39:53 GMT https://community.o2.co.uk/t5/Tech-Support/Damaged-Top-Up-Voucher/m-p/1484227#M10297 jonsie 2021-09-01T15:39:53Z