topic Re: Calls made from abroad not on itemised bill in My O2 https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381322#M9402 <P>Thank you</P> Fri, 14 Aug 2020 07:40:27 GMT ElaineAngell 2020-08-14T07:40:27Z Calls made from abroad not on itemised bill https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381299#M9400 <P>I am looking for proof of phone calls I made from abroad for an insurance claim. &nbsp;When I have looked at my bill for calls I made that week it is showing that I did not make any calls at all for the whole time I was away! &nbsp;Is this normal?</P> Fri, 14 Aug 2020 06:41:31 GMT https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381299#M9400 ElaineAngell 2020-08-14T06:41:31Z Re: Calls made from abroad not on itemised bill https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381314#M9401 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/279040">@ElaineAngell</a>&nbsp;</P><P>If you cant see them on your bill, then call O2. All numbers in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Fri, 14 Aug 2020 07:05:50 GMT https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381314#M9401 Cleoriff 2020-08-14T07:05:50Z Re: Calls made from abroad not on itemised bill https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381322#M9402 <P>Thank you</P> Fri, 14 Aug 2020 07:40:27 GMT https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381322#M9402 ElaineAngell 2020-08-14T07:40:27Z Re: Calls made from abroad not on itemised bill https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381347#M9403 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/279040">@ElaineAngell</a>You're welcome <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@0298759A4703928FCB017542757CF0DA/images/smilies/013.png" alt="wink" title="wink" /></P> Fri, 14 Aug 2020 08:44:35 GMT https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381347#M9403 Cleoriff 2020-08-14T08:44:35Z Re: Calls made from abroad not on itemised bill https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381349#M9404 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/279040">@ElaineAngell</a>&nbsp;</P><P>Calls from abroad can take longer to show as O2 need to wait to receive the costs from the roaming network you used.&nbsp;</P><P>They will show on your bill eventually.</P> Fri, 14 Aug 2020 08:48:15 GMT https://community.o2.co.uk/t5/My-O2/Calls-made-from-abroad-not-on-itemised-bill/m-p/1381349#M9404 MI5 2020-08-14T08:48:15Z