https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364980#M8164 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2482748">@Lellith</a>&nbsp;Try calling customer service on 0800 587 4005.&nbsp;</P><P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Fri, 26 Jun 2020 17:26:36 GMT Bambino 2020-06-26T17:26:36Z https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364929#M8160 <P>Might sound stupid but I have just put a SIM card in a new iPhone I got for my wife but we have no wifi yet in the house. Is this why I am getting no service on the phone as thought 3G would take over like my phone ?</P> Fri, 26 Jun 2020 15:20:15 GMT https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364929#M8160 Simmo 2020-06-26T15:20:15Z https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364944#M8161 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3910802">@Simmo</a>&nbsp;Your lack of WiFi would have nothing to do with your sim card. You may need to call customer service to have the sim activated. Try 0800 587 4005 first.</P><P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>As far as your WiFi is concerned, check your phone's settings, and take a look here:&nbsp;</P><P><A href="https://support.apple.com/en-us/HT202639" target="_blank">https://support.apple.com/en-us/HT202639</A></P> Fri, 26 Jun 2020 15:56:55 GMT https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364944#M8161 Bambino 2020-06-26T15:56:55Z https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364961#M8162 I have not fully paid my bill because I need to add a spending cap on my child's account. Why can this not be done online baring in mind 02 are only taking emergency calls. My child was able to rack up a £65 phone bill on games. Very frustrating 02! Fri, 26 Jun 2020 16:53:43 GMT https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364961#M8162 Lellith 2020-06-26T16:53:43Z https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364980#M8164 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2482748">@Lellith</a>&nbsp;Try calling customer service on 0800 587 4005.&nbsp;</P><P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Fri, 26 Jun 2020 17:26:36 GMT https://community.o2.co.uk/t5/My-O2/No-service/m-p/1364980#M8164 Bambino 2020-06-26T17:26:36Z